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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Beeks

August 29, 2023

5  out of  5 rating by Bob Beeks
"Jill, the office manager was great for us. She was attentive, efficient and always got back to me in a timely manner. I highly recommend this insurance firm."

Ellijah Brown

August 22, 2023

5  out of  5 rating by Ellijah Brown
"Had a very bad accident and was clueless on the steps that I would be taking next. Tra penningington from state farm coached and helped me through the whole process making sure I didn’t have on bit of doubt or confusion before making any decisions"

LMC Squad

August 22, 2023

5  out of  5 rating by LMC Squad
"I moved to KC, and your representative Tra Pennington, has helped me get life insurance personally and full car insurance for a few friends of mine and family members. He also got me a quote a cheaper than my previous insurance company. 100% recommended"

John Mullett

July 24, 2023

5  out of  5 rating by John Mullett
"Alec and his team are very friendly and knowledgeable."

Crystal Burgin-Woods

July 18, 2023

5  out of  5 rating by Crystal Burgin-Woods
"Very professional and handled all of my insurance concerns."

Keri Rakoce

June 19, 2023

5  out of  5 rating by Keri Rakoce
"Great communication with this office. Happy to be working with this team."

Hailey Leadon

June 19, 2023

5  out of  5 rating by Hailey Leadon
"I love working with Alec and his team! Super professional and they go above and beyond all the time. Definitely recommend!"

Naschke Family

June 16, 2023

5  out of  5 rating by Naschke Family
"We moved to KC in 2022 and partnered with Alec and his team who have been a pleasure to work with. We’ve had cases where we needed advice and support, even on weekends and after hours, in which Alec was incredibly responsive and helpful in directing us to best handle a claim and get the most value in our given situation. Auto / Home / Life Alec has been a wealth of knowledge and we look forward to a long relationship ahead!"

lisa haigh

May 6, 2023

5  out of  5 rating by lisa haigh
"Alec became my State Farm Insurance Agent after my older agent, Tom Bottinger retired. He has done an excellent job of meeting all of my insurance needs and keeping me safe as I move forward in my life. I would recommend for anyone. Lisa G Haigh"

Chris Bell

February 24, 2023

5  out of  5 rating by Chris Bell
"These are the most helpful and easy to talk to guys I've ever delay with. Very happy with the customer service."

John Sparks

February 21, 2023

5  out of  5 rating by John Sparks
"Knowledgeable, relatable, and great service. Keep it up!"

Janet W

February 13, 2023

5  out of  5 rating by Janet W
"Great service, friendly staff!"

Gregory Sherf

February 10, 2023

5  out of  5 rating by Gregory Sherf
"Excellent client services provided by Sarah"

Marie Barkhurst

February 6, 2023

5  out of  5 rating by Marie Barkhurst
"Always 5 star service, the entire staff is friendly and helpful"

George Howard, IV

January 27, 2023

5  out of  5 rating by George Howard, IV
"Alec Bartz and his team is second to none! I experienced excellent customer service similar to the Ritz-Carlton. When I called in I spoke to Sarah and I tell you what, I can listen to her all day. Very professional and knowledgeable with every question I asked. She explained to me the importance of diversifying my portfolio which lead me to a new strategy for my wealth building. That’s just one person on his team - the entire service department is extremely helpful and knowledgeable with everything from basic car insurance to serious financial planning. I was very pleased with that experience. The sales team was top tier as well. I understand those gentlemen work in sales but they didn’t sell me a thing. They broke everything down line by line to give me a cohesive understanding of my policies. They explained to me the importance of my coverages and even went out of their way to find me every possible discount applicable to help me save money. I’ve converted ALL my insurance needs and financial planning to Alec Bartz. 15/10 would recommend!"

Adam Hein

January 21, 2023

5  out of  5 rating by Adam Hein
"Alec Bartz went above and beyond for my family recently when we were looking for a new auto insurance policy - he took the initiative to contact multiple agents within the company, spoke to underwriting on our behalf and anticipated (and eliminated) any speed bumps to create a smooth and seamless experience. Alec and his staff are prompt, courteous, responsive and extremely helpful. Highly recommend reaching out to Alec for a personalized quote for home, auto or renters insurance if you are considering State Farm!"

Joshua Perry

January 19, 2023

5  out of  5 rating by Joshua Perry
"Very friendly and speedy assistance."

Iwill Rise

January 11, 2023

5  out of  5 rating by Iwill Rise
"Tra is the man🗣️🙏🏾 He saved Me over HALF off of My bill with the other guys in only a few minutes. 🤗 He was very knowledgeable,I didn't feel as if he was forcing or "selling" Me anything. 🙏🏾🙏🏾🤗🫵🏾🪨"

Celeste Santillan

January 9, 2023

5  out of  5 rating by Celeste Santillan
"Jill was so helpful I wasn’t able to do anything make appt for my broken window because work and Jill did all the leg work for me, She was AWESOME!!!!"

Bruce Walden

January 5, 2023

5  out of  5 rating by Bruce Walden
"Alex was knowledgeable and through in reviewing and answering questions about my policies ."

Kristie Hunt

December 29, 2022

5  out of  5 rating by Kristie Hunt
"Everyone in this office has been great to work with! They are all very knowledgeable about the services they provide."

Gerald Roberts

December 28, 2022

4  out of  5 rating by Gerald Roberts
"Jill was very helpful."

Allie Bailey

December 28, 2022

5  out of  5 rating by Allie Bailey
"Through multiple moves, accidents, you name it, Alec has always been professional and helped us navigate whatever situation that may come up in life!"

Michael Nommensen

December 27, 2022

5  out of  5 rating by Michael Nommensen
"The staff is incredibly helpful and knowledgeable. We've had nothing but great experiences with Alec and his team!"

Dana Bailey

December 27, 2022

5  out of  5 rating by Dana Bailey
"Alec is very knowledgeable about available insurance products and his office delivers superb service with a smile."